erm Of Use & Privacy Policy

Welcome to CyberExchange. We prioritize the protection and respect of your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [cyberexchangelv.com] or any related media form, mobile website, or application (collectively referred to as the “Site”).

We value your privacy and strive to be transparent about our data practices. This policy explains the types of data we collect, how we use and protect it, and your rights concerning your personal information.

This privacy notice applies to all information collected through our Services, including the Website, and encompasses related services, sales, marketing, and events.

Please review this Privacy Policy carefully. By accessing or using the Site, you agree to the collection, use, and disclosure of your information in accordance with this policy. If you do not agree with the terms outlined in this Privacy Policy, we kindly ask that you refrain from accessing or using the Site.

TABLE OF CONTENTS

  1. What information do we collect from you?
  2. Do we share your information with third parties?
  3. Do we use cookies and other tracking technologies?
  4. How long do we keep your information?
  5. How do we protect your information?
  6. Do we collect information from minors?
  7. What are your privacy rights?
  8. Do we honor Do-Not-Track signals?
  9. How do we update this privacy policy?
  10. How can you contact us regarding privacy concerns?
  11. How can you review, update of delete the data we collect from you?
  12. Opt-In and Opt-Out of Marketing Communications.

1.What information do we collect from you?

In Short: We collect various types of information from you when you interact with our website:

  • Personal Information: Name, email address, postal address, phone number, and similar identifiers you provide when registering, subscribing, or participating in activities.
  • Payment Information: Details necessary to process transactions, such as credit card numbers and billing addresses, processed securely through trusted payment processors.
  • Usage Data: Automatically collected information about your device and interactions with our website, including IP address, browser type, and pages visited, used for analytics and site improvement.
  • Cookies and Tracking Technologies: Data collected through cookies and similar technologies that track your browsing behaviour on our site, used for functionality, analytics, and personalized content.
  • Other Information: Any additional information you voluntarily provide through interactions with our site or customer support.

We collect this information to enhance user experience, process transactions, communicate with you, and comply with legal obligations.

2.Do we share your information with third parties?

We do not sell, trade, or share your personal information to third parties.

 

3. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: Yes, we use cookies and similar tracking technologies to enhance your experience on our website and to understand how you interact with our content.

  • Cookies: Cookies are small text files that are stored on your device when you visit a website. They help us recognize your browser and capture certain information. Cookies can be categorized as:
    • Essential Cookies: Necessary for the website to function properly. These cookies enable core functionality such as security, network management, and accessibility.
    • Analytical/Performance Cookies: Used to collect information about how visitors use our website, such as which pages are visited most often, and if they encounter error messages. This information helps us improve our website's performance.
    • Functionality Cookies: These cookies allow the website to remember choices you make (such as your language preferences) and provide enhanced, more personalized features.
    • Advertising/Targeting Cookies: Used to deliver advertisements relevant to your interests. They may also limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.
  • Other Tracking Technologies: In addition to cookies, we may use other tracking technologies such as web beacons (also known as pixel tags or clear GIFs) and similar technologies. These are small graphic images placed on a website or in an email to monitor user behaviour r, track the actions of users on our website, and gather information about how visitors use our website and respond to our marketing efforts.
  • Your Consent: By using our website, you consent to the use of cookies and other tracking technologies as described in this Privacy Policy. You can manage your cookie preferences through your browser settings or by opting out using the methods provided in our Cookie Policy.

4.HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Retention Period: The specific retention period for your personal information depends on the purpose for which we collected it and any legal obligations we may have. Generally, we will retain your information for the duration of our relationship with you and as long as necessary to provide you with our services, comply with our legal obligations, resolve disputes, and enforce our agreements.
  • Criteria for Retention: We determine the appropriate retention period for personal information based on the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and whether we can achieve those purposes through other means.
  • Account Deactivation: If you have an account with us, we will retain your personal information associated with your account for as long as your account is active and for a reasonable period thereafter in case you decide to reactivate your account.
  • Backup and Archival: In some cases, we may securely store your personal information in backup archives for a longer period than specified above to ensure legal compliance, resolve disputes, or enforce our agreements.
  • Data Anonymization: Where possible, we may anonymize your personal information for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
  • Your Rights: You have the right to request deletion of your personal information, subject to certain exceptions provided by law. For more information on how to exercise your rights, please refer to the "What Are Your Privacy Rights?" section of this Privacy Policy.

5. HOW DO WE PROTECT YOUR INFORMATION?

In Short: We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it.

  • Security Measures: We employ a variety of security measures to safeguard your personal information from unauthorized access, use, or disclosure. These measures include:
    • Encryption of data transmission using Secure Socket Layer (SSL) technology.
    • Regular vulnerability scanning and penetration testing of our systems.
    • Access controls to limit access to your personal information to authorized personnel only.
    • Implementation of firewalls and intrusion detection systems to protect against unauthorized access to our systems.
    • Secure storage of sensitive payment information using industry-standard encryption methods.
  • User Responsibilities: While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security. It is important for you to also take precautions to protect your personal information, such as using strong passwords, not sharing your account credentials, and logging out of your account when using shared devices.
  • Data Breach Response: In the event of a data breach that compromises your personal information, we will notify you and relevant authorities as required by law. We will also take immediate steps to mitigate the breach and prevent further unauthorized access.
  • Third-Party Services: We ensure that any third-party service providers who handle your personal information on our behalf maintain adequate security measures to protect your information.
  • Retention of Security Measures: We continuously review and update our security practices to keep up with technological advancements and industry standards.

6. Do we collect information from minors?

In Short: No, we do not knowingly collect personal information from minors under the age of 18 without parental consent. Our website and services are intended for individuals who are 18 or older.

  • Age Requirement: Our website and services are not directed to minors under the age of 18. We do not knowingly collect personal information from individuals under this age without parental consent or as permitted by law.
  • Parental Consent: If we learn that we have inadvertently collected personal information from a minor without parental consent, we will take reasonable steps to delete such information as soon as possible. If you believe that we may have collected personal information from a minor without proper consent, please contact us using the information provided below.
  • Legal Compliance: We comply with applicable laws and regulations regarding the collection of personal information from minors, including the Children's Online Privacy Protection Act (COPPA) in the United States and similar laws in other jurisdictions.
  • Parental Rights: Parents or legal guardians may review the personal information of their child that we have collected, request deletion, or refuse further collection by contacting us using the information provided below.

7. What are your privacy rights?

In Short: You have certain rights regarding your personal information, which may include the right to access, correct, delete, restrict processing, and object to processing.

  • Access: You have the right to request access to the personal information we hold about you. This enables you to receive a copy of the personal information we hold and to check that we are lawfully processing it.
  • Correction: You have the right to request correction of any inaccurate or incomplete personal information we hold about you.
  • Deletion: In certain circumstances, you have the right to request deletion of your personal information. This right is not absolute and may be subject to legal requirements or exemptions.
  • Restriction: You have the right to request restriction of processing of your personal information. This enables you to ask us to suspend the processing of your personal information, for example, if you want us to establish its accuracy or the reason for processing it.
  • Objection: You have the right to object to the processing of your personal information in certain circumstances, such as where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation that makes you want to object to processing on this ground.
  • Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
  • Data Portability: Where technically feasible, you have the right to request a copy of your personal information in a structured, commonly used, machine-readable format, and to transmit it to another data controller.
  • Exercising Your Rights: To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before responding to your request.
  • Response Time: We aim to respond to all legitimate requests within a reasonable timeframe and in accordance with applicable data protection laws.
  • Complaint: If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with the supervisory authority responsible for data protection in your country.

8. Do we honor Do-Not-Track signals?

In Short: Currently, we do not respond to Do-Not-Track signals from your browser.

  • Explanation: Do-Not-Track (DNT) is a browser setting that allows users to inform websites and online services that they do not want their online activities tracked. At present, there is no universally accepted standard for how websites should respond to DNT signals. As a result, our website does not currently respond to DNT signals or other mechanisms that provide a choice regarding the collection of personal information about your online activities over time and across third-party websites or online services.
  • Tracking Preferences: You can adjust your browser settings to enable or disable DNT signals. However, please note that disabling DNT signals may impact the functionality of certain aspects of our website.
  • Policy Updates: If a standard for online tracking is adopted that we must follow in the future, we will update this privacy policy to reflect our response to such signals.

9. How do we update this privacy policy?

In Short: We may update this privacy policy from time to time to reflect changes in our practices and legal requirements. We will notify you of any material changes by posting the updated policy on our website or by other means.

  • Notification of Changes: We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, and other factors. When we update this policy, we will revise the "Last Updated" date at the top of this policy and provide notice of such changes as required by law.
  • Material Changes: If we make material changes to this privacy policy that affect your rights, we will notify you prior to the changes taking effect by prominently posting a notice on our website or by directly sending you a notification.
  • Consent to Changes: By continuing to use our website after the effective date of any revised privacy policy, you agree to be bound by the terms of the revised policy. If you do not agree with the terms of the revised policy, you may choose to discontinue using our website.
  • Reviewing Policy: We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.
  • Contact Information: If you have any questions about our privacy practices or this policy, please contact us using the information provided below.

10.How can you contact us regarding privacy concerns?

In Short: If you have any questions, concerns, or requests regarding your privacy or this privacy policy, you can contact us using the information provided below.

  • Contact Methods:
    • Email: [info@cyberexchangelv.com]
  • Purpose: You can contact us regarding:
    • Questions or clarifications about our privacy practices.
    • Requests to exercise your privacy rights, such as access to your personal information, correction, deletion, or objection to processing.
    • Complaints or concerns about how we handle your personal information.
  • Response: We aim to respond to all inquiries and requests regarding privacy concerns promptly and within a reasonable timeframe. Please provide sufficient information to allow us to process your request effectively.
  • Supervisory Authority: If you are not satisfied with our response or believe that we are not handling your personal information in accordance with applicable laws, you have the right to lodge a complaint with the supervisory authority responsible for data protection in your country.

11.How can you review, update, or delete the data we collect from you

In Short: You have the right to review, update, or request deletion of your personal information that we collect. Please contact us using the information provided below to exercise these rights.

  • Access: You can request access to the personal information we hold about you. This enables you to receive a copy of the personal information we hold and to check that we are lawfully processing it.
  • Correction: If you believe that any personal information we hold about you is inaccurate or incomplete, you have the right to request correction of your information.
  • Deletion: You may request deletion of your personal information under certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected or if you withdraw your consent (where applicable).
  • Processing Objections: You have the right to object to the processing of your personal information in certain circumstances, including where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation that makes you want to object to processing on this ground.
  • Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
  • Exercising Your Rights: To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before processing your request.
  • Response Time: We aim to respond to all legitimate requests within a reasonable timeframe and in accordance with applicable data protection laws.
  • Complaint: If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with the supervisory authority responsible for data protection in your country.
  • Contact Information: If you have any questions about how we handle your personal information or wish to exercise your rights, please contact us using the following details:
    • Email: [info@cyberexchangelv.com]

12.Opt-In and Opt-Out of Marketing Communications

Opt-In to Marketing Communications

In Short: We may provide you with the opportunity to opt in to receive marketing communications from us.

When you register on our Website, purchase a product, or engage in other interactions with our services, you may be given the opportunity to opt in to receive marketing communications such as newsletters, promotional offers, and updates about our products and services. If you choose to opt in, we will use the contact information you provide to send you these communications. You can manage your communication preferences and opt-in status through your account settings or by following the instructions in our communications.

Opt-Out of Marketing Communications

In Short: You have the right to opt out of receiving marketing communications from us at any time.

If you have opted in to receive marketing communications from us, you can opt out at any time by following these steps:

  • Click the "unsubscribe" link found in the footer of any marketing email you receive from us.
  • Adjust your preferences in your account settings on our Website.
  • Contact us directly at info@cyberexchangelv.com to request to be removed from our marketing list.

Even if you opt out of receiving marketing communications, we may still send you non-marketing emails, such as those about your account, transactions, or our ongoing business relations.